Payment Plans

Simple and Flexible Payment Options

We understand that dental care can be a significant investment. As a private practice, we require payment on the day of treatment. Please note that we do not bulk bill; this option is only available through Queensland Health Government Dental services for those with a concession card.

Interest-Free Payment Plans with Humm (for treatments up to $15,000)

To make dental care more accessible, we offer payment plans through the National Dental Plan (NDP) powered by Humm. Humm provides a structured and transparent payment plan that helps you spread the cost of your dental treatment over affordable, interest-free payments so you get the smile you want and deserve.

How to Apply for a Humm Payment Plan

  1. Book an Initial Appointment
    To explore Humm as a payment option, your first step is to book an appointment with one of our dentists. During this visit, we will determine your treatment plan. Please note that the cost of this initial appointment is separate from the Humm claim.
  2. Select Your Humm Payment Option
    With Humm, you can claim a minimum of $1,000 and up to a maximum of $15,000. The “Big Things” application will cover the full cost of your treatment plan with no interest ever, all for an establishment fee of $70 and an ongoing fee of $8 per month.
  3. Get Pre-Approval from Humm
    After determining your treatment plan, you will need to apply for Humm pre-approval. This process can take up to one week. Once you receive pre-approval, you will need to schedule an appointment with our Practice Manager and Receptionist to proceed with the next steps.
  4. Complete Your Payment Plan Approval
    Upon pre-approval, you will meet with our Practice Manager to finalize the Humm payment plan. At this stage, an administrative fee (determined by the amount you are borrowing) and a 20% deposit will be required to complete the approval process.

Choose Your Payment Frequency

Humm offers flexibility in repayment options, allowing you to choose between weekly, fortnightly, or monthly payments. While the specific day of payment cannot be selected, you can align your payment date to suit your schedule. For example, if your payday is Monday, complete your approval on Tuesday, and your payment will be scheduled for every Tuesday.

Ready to Get Started?

If you’re interested in learning more about how a Humm payment plan can make your dental care more affordable, please contact our friendly team today to schedule your initial appointment. We’re here to help you every step of the way!

Private Health Insurance

Using Private Health Insurance for Dental Treatment

We strive to make your dental treatment as seamless and affordable as possible, especially when using your private health insurance. Here’s everything you need to know about managing your dental payments with private health insurance.

Claiming on the Day of Treatment

When you visit us for dental treatment, you can claim your health fund rebate on the same day. After your treatment, we can process your private health insurance claim immediately through our HICAPS system. This system allows for instant claiming, meaning you’ll only need to pay the gap between the total cost of the treatment and what your health fund covers.

Understanding the “Gap Payment”

The “gap payment” is the amount that remains after your health fund has paid its portion. The gap varies depending on your health fund and the level of cover you have. This payment is required on the day of your treatment, and we accept various payment methods, including EFTPOS, credit card, and cash.

Know Your Level of Cover

To ensure you get the most out of your private health insurance, it’s essential to understand what your policy covers. Different insurance providers and policies offer varying levels of cover for dental services, including general dental (such as check-ups, cleans, and fillings) and major dental (like crowns, bridges, and orthodontics). We recommend checking with your health fund to confirm what is included under your policy.

No Out-of-Pocket Costs with “No Gap” Providers

If your insurance provider is a “No Gap” provider, there may be no out-of-pocket costs for certain preventive dental treatments, such as regular check-ups, cleans, and x-rays. However, this depends on the level of cover you have so check with your insurance provider for details on “No Gap” coverage.

Bring Your Private Health Insurance Card to Every Appointment

To make the claiming process as easy as possible, please bring your private health insurance card to each appointment. This allows us to process your claim on the spot, saving you the hassle of submitting this to your insurer later.

How to Maximise Your Benefits

Private health insurance policies have an annual limit for dental services, which resets every year. To make the most of your insurance, consider scheduling your routine check-ups and treatments before your benefits reset. Our team can help you plan your appointments to maximise your health fund benefits.

Need Help Understanding Your Private Health Insurance?

We’re here to assist you with any questions you may have regarding using your private health insurance for dental treatments. Contact us for further guidance on your specific situation and to ensure a smooth and hassle-free experience.

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